Frequently Asked Questions
Find answers to common questions about our home essentials
Do you offer fabric swatches for furniture?
Yes, we provide complimentary swatches for our upholstered collections to help you make the perfect choice for your space.
Are your products sustainably sourced?
At DIA, we prioritize eco-friendly materials and ethical manufacturing processes to ensure our products are as kind to the planet as they are to your home.
How should I care for my DIA wooden furniture?
We recommend using a soft, dry cloth for dusting and avoiding harsh chemicals. Specific care guides are included with every purchase.
Can I track my order once it has shipped?
Absolutely. You will receive a confirmation email with a tracking number as soon as your order leaves our warehouse.
Do you offer assembly services?
White-glove delivery and in-home assembly are available for large furniture items in select metropolitan areas.
What if an item arrives damaged?
Please contact our support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement immediately.